In this episode of the Relationship Commerce Podcast, Dean Dutro chats with Deborah Brenner, the Founder and Director of Las Delicias Patisserie, about her strategies for giving her e-commerce customers the “Wow Factor.” Deborah also explains how you can restructure your business while in crisis mode (looking at you, COVID-19) to stay operational, plus how you can leverage direct-to-consumer selling if you sell your e-commerce products wholesale.